Policy
Soundcity Africa is the pan-African music and lifestyle brand for Hip-hop, RnB,
Afrobeat’s and alternative music, operated by Consolidated Media Associates.
About This Policy.
We are part of “Group 8” formerly “Consolidated Media Associates” and we are
obsessive about respecting the privacy of our viewers, listeners, and customers. This
policy explains how we will collect information about you through interaction with us
over the radio, on the TV, our charity activities, or through any sales channel and what
we will use it for. Any personal information you provide about yourself to us, maybe
shared across our “Group 8” but will only be used in accordance with this Privacy
Policy.
Firstly, please be aware that we do not aim to collect any personal information
from individuals under the age of 13. Please note, this Privacy Policy does not apply to
websites or text services operated by third parties, who will have their own Policies
covering the use of your personal information, or to those web pages which relate to
Global Talent and Publishing which have separate Privacy and Cookie Policies.
- How we will get in touch with you
When we first collect your personal information, we will tell you that we want to keep in
contact with you to keep you informed about things that we believe you will be
interested in.
You have the right to request that we cease sending marketing communications,
whether by e-mail or otherwise, to you. You can do this by checking certain boxes when
we collect your personal information or by clicking the unsubscribe link in the marketing
e-mails you receive from us. You can also do this by contacting us at
tonye@soundcity.tv. - Collection of Information
We collect personal information from you through your interaction via our websites, text
services or other media such as giving your information to one of our roaming “street
teams”. This may occur when you participate in, or sign up to, any of Global’s services,
such as competitions, research panels, or if you use any of our apps, register an
account with one of our websites.The information we collect will vary depending on the
service you request but could include name, address, phone number, email address,
user name, password, age, gender, date of birth, household composition, comments,
competition answers. We may also ask for additional information depending on the
nature of the service provided. We will not normally collect any sensitive personal
information from you, and in any event, will request your express consent to do so. We
may obtain additional information about you from 3rd parties data brokers and from
social media links.
Our Apps
If you use any of our apps, we will collect the following information:
Privacy Policy
(i) your location – upon your first use you will be prompted for permission for us to use
your location (which you may decline) to offer you relevant services (we cannot offer
relevant services if you do not permit us to detect and use your location); and
(ii) your device – if you access our services from a device such as a mobile telephone
running an application, we will uniquely identify each instance of the application, but we
will not be able to personally identify you from this information.
Cookies
We also collect certain information using “cookies” and other similar automated means.
Cookies are small pieces of information that are stored by your browser on your
computer’s hard drive. For more information about cookies and how they are used,
please read our cookie policy.
- Use of Information
We will use your personal information for several purposes including the following:
provide, administer, and communicate with you about our services and promotions
(e.g., to enable you to log in to your account and/or enter competitions on one of our
websites). contact you about joining our online research panel, which will include
keeping a record of your views and any other content you may provide, analyse and
improve the services we offer create statistics, profiles, and marketing opportunities,
and analyse information to formulate opinions. To do these things, we might use
information about you from other organisations. help prevent fraud and loss.
train our
staff. get in touch with you about products, events, promotions, and services that we or
our 3rd party partners are offering. This could be by email, phone, text, or another form
of electronic communication. We will only do so if you have not told us that you do not
want to hear from us, or our 3rd party partners
If you are a registered user of one of our
websites, then these communications may be personalized for you, based on your
browsing preferences.
If you call into one of our broadcasts and make rude or offensive
remarks, we will keep a record to block further live calls from you. - Sharing Information
We will not sell, trade, rent or otherwise pass on your personal information to others,
including any personal information that we collect using cookies, except as described
here or with your prior consent. We may share personal information with service
providers who perform functions and services on our behalf. Such third parties will be
provided with personal information necessary to perform the services on our behalf but
are not authorized to use such information for any other purposes. If you sign up for one
of our partnered services, such as online dating, you will be providing your information
directly to our 3rd party partner and you should read their privacy policy to fully
understand how your personal information might be used. They may share certain
information with us (but not sensitive personal information or financial information)
which we will only use for the reasons set out in this Policy. Only where you have
agreed to receive marketing communications from third parties, will we pass on your
personal information for this purpose. We may disclose your personal information when
you enter a competition (for example to the competition sponsors or to provide winners
with their prize). We will always ask for your consent before we publish any material
Privacy Policy
provided by you or information about you. We may carry out research or analysis, which
contains your personal information, via our sites and share “pooled” responses to
questions with our partner organizations.
We may also disclose personal information about you to comply with applicable laws and when requested to do so by law enforcement agencies or government bodies. We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets.
Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided to us in a manner that is consistent with our Privacy Policy.
Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.
- Use of Aggregate Information
We may share anonymous aggregate statistics about our users, sales, and traffic
patterns with our advertisers and other third parties. However, it will not be possible to
identify you from this information. For example, we might report to potential advertisers
that a certain percentage of our users are interested in its products, based on
information requests. Some of this information may be collected using cookies as
described above and in our cookie policy. - Data Transfers
We may transfer the personal information we collect about you to countries other than
the country in which the information was originally collected. Those countries may not
have the same data protection laws as the country in which you initially provided the
information. When we transfer your personal information to other countries, we will
protect the information as described in this Privacy Policy. - Your Rights
If you are registered for an account with one of our websites you may update your
personal information at any time via the “My Details” page for web users, where
registration is available on the site. You can access the “My Details Page” from most
pages on the website if you are logged-on. If you are a text message user of one of our
services then, where appropriate, the text messages you receive from us will alert you
to options for un-subscription and/or change of details – please follow these messages.
You have certain rights to the personal information we process about you.
You may
request access to the personal information we hold about you. If you would like to
submit a request, please contact us at tonye@soundcity.tv. - Changes to our Privacy Policy
We reserve the right to change our Privacy Policy and all changes will be posted here.
Where the changes are significant, we may also choose to email all registered users of
our websites with the new Privacy Policy. - Contact Us
If you have any questions or comments about this Privacy Policy or if you would like to
exercise your rights, please contact us at: tonye@soundcity.tv